TERMS AND CONDITIONS
Please view and download our policies below.
The contract is between:
Granary Cottages, Holdens Farm, Stalkers Lane, BN8 6HF (Us/The owner) and (you/the hirer)
Conditions of Hire
The Hirer shall have the right to occupy and use for a holiday the property specified on the booking form together with its gardens for the agreed period.
The person booking the property will be responsible for the obligations & conditions of the booking.
The Hirer shall not pass his/her booking to another party.
The number of persons using the accommodation shall not exceed that stated for each cottage
unless agreed in advance. An additional charge or £10.00 per person per night for guests in
addition to that stated for each cottage will be levied. The proprietor reserves the right to
decline accommodation and to order any unauthorised person off the premises.
If there is any breach of these conditions by the Hirer, the landlord may re-enter the premises.
Please bear in mind that you are responsible for your children’s safety while at Granary Cottages.
Reservation, once confirmed by us, constitutes a contract which renders the person booking
liable for the full cost. This contract specifically excludes any rights of tenancy. The owner
accepts all bookings in good faith. However, in the unlikely event of the owner or their agent
having to cancel any booking previously confirmed, their liability will be limited to the return
in full of any monies paid.
Reservations must be written and accompanied by a non-returnable deposit of £100. The
balance of the rental is payable four weeks before arrival. For bookings made less than six
weeks in advance, the total amount is payable on booking.
Once a booking is confirmed, i.e., the deposit has been paid, and the booking accepted, the
hirer is responsible for the total cost of the holiday as shown on the invoice. We recommend
you take out your own insurance to cover holiday cancellation and your belongings while at
the property. In the event of cancellation, every effort will be made to re-let the cottage. In
the unlikely event that re-letting cannot be arranged, the hirer will be liable to pay the
balance of the tariff in full.
Number of Guest per cottage
The maximum number of guests (not including cots) permitted in the cottages must not
exceed the number stated for each cottage.
Linen is provided i.e., sheets, pillowcases and duvet covers, towels, bathmats & tea towels.
These are all included in the price. Beds will be made up for your arrival. Cot linen can be
provided by prior arrangement.
Cots and Highchairs
Cots and highchairs are provided upon request.
This is included in the hire charge.
There are two parking spaces in the front each of the cottages. All cars are parked at the owner's own risk.
A security deposit of £100 pounds is payable in cash on arrival; this is taken as a guarantee against any breakages or damage incurred during your stay or excess cleaning required at the
end. Any additional charges not covered by the £100 security deposit will be invoiced within
seven days of departure and must be paid within seven days of invoice date. After inspection
at the end of your stay, your security deposit of £100 pounds will be returned if everything is
found to be satisfactory.
The Rental confers upon the Hirer the right to occupy for a holiday as mentioned in the
Housing Act 1988 Schedule 1 Paragraph 9 and the Hirer acknowledges that the rental
granted by this Agreement is not an assured tenancy and that no statutory periodic tenancy will arise.
We reserve the right to adjust prices quoted on our website, other adverts or on details about
the property at any time.
Size and Party
The number of persons stipulated for each property on our website, advertisements or
literature published by us must not be exceeded under any circumstances. Only the number of
adults, children and infants stated by you and listed on the owners booking information may occupy the premises overnight. We normally class children as being under16 and infants as being 2 years old or under.
Health & Mobility: The property summary details aim to give accurate descriptions of the
properties. Should there be any specific health or mobility difficulties which may affect a
party member, we request that this is pointed out at the initial reservation stage so the
suitability of the property can be established.
Rural Life and Safety: The owner accepts no responsibility or liability in connection with the
suitability or non-suitability of the property for the booker and/or the persons resident at the
property in accordance with this booking. The renter accepts that the property is situated in a
rural area and is affected by local country pursuits, including but not limited to animal noise,
grass cutting and ancillary agricultural noise which may be experienced. The existence of
natural flora and fauna at the property means that insects and other wildlife are not
uncommon and the booker and those persons listed on the owners booking information sheet
acknowledge the rural nature of the property.
The Owners or Agents cannot be held responsible for any limitations placed on the booking
due to adverse weather conditions which may affect travel to and from the property.
Arrival and Departure times
Guests must take good care of the cottage and its contents. Guests are asked to leave their accommodation clean and tidy when vacating. We reserve the right to levy additional charges for unreasonable cleaning after departure and late departure.
Guest are asked to consider neighbours and not cause nuisance or annoyance.
The owner reserves the right to gain access to the property with prior notice for the purposes
of maintenance and inspection if it is necessary.
You may arrive any time after 3 pm on the day of your booking. It is helpful if you telephone
to notify us of your anticipated arrival time (especially if it is likely to be after 9 pm).
You must vacate the property by 10 am on the day of departure.
We cannot accept responsibility for any items you leave behind in the property after your
holiday, but if you contact Granary Cottages they will notify us and we will endeavour to
locate the lost item(s).
If lost property is found, we will inform you and agree the means to return it. Any unclaimed
items will be disposed of after two weeks.
You agree to:
Take reasonable care of the property and ensure that the property and all equipment are left
clean. The hirer agrees to reimburse the owner for any extra cleaning costs required. Where
applicable, the owners reserve the right to deduct any extra cleaning costs from any security
deposit paid or recharge the costs to the hirer.
Pay for any losses or damages to the property.
Not to smoke, or allow others to smoke inside the property
No candles to be used in and around the property.
Pay for any optional extras at the rate stated on the website.
NOT exceed the total number of persons in the property as stated in the details, or share the
property, or part with possession of the property, unless previously agreed with the owner.
To dispose of household waste in accordance with our waste disposal requirements. These are
explained in the property directory which you will find on arrival.
No ball games allowed on the property.
No games/ playing allowed around the car parking, entrance/ exits area.
No charging electric cars onsite.
It is mutually agreed that:
Should the property, for reasons beyond our control (e.g. fire, theft, sale etc), not be available
on the date booked or the property is not available for holiday letting, all rent and any charges
paid in full by you to us will be refunded in full. You accept that you will have no further
claim against us or any of our agents.
We accept no liability for any accident, damage, loss, injury, expense, or inconvenience
whether to person or property which you or any persons may suffer or incur that arise out of
the rental or is in any way connected with the rental.
The Owners cannot accept a change of holiday property or details to a booking once the
deposit has been received. However, occasionally we can accept an alteration of dates, not
withstanding any obligations incurred if a change of dates is requested within less than 8
weeks of a hirer’s arrival date.
The Owners aim to ensure that information is accurately conveyed on the website. Any
changes to the property and its facilities will be notified to you as reasonably practical. We
cannot accept responsibility for any changes or claims to the area amenities mentioned on our
Any complaints must be notified in the first instance to Granary Cottages. immediately so
that they can investigate the circumstances and take any necessary action. In no
circumstances can compensation be made for any complaints that are made after the date of
departure, or where you have denied or prevented us or our agents the opportunity to try to
put matters right during the bookers stay.
Damage - Occasionally accidents do happen and any losses must be paid for. The property
will checked and cleaned before arrival but if you have any difficulties please contact
Granary Cottages. Should you find on arrival any damage or non-working items you will
notify Granary Cottages or the owner immediately so that matters can be rectified.
Any unresolved disputes can be referred to the jurisdiction of the English Court only and will
be governed by English Law.
WiFi is available at the property. The hirer agrees not to use the Service to access Internet
Services, or send or receive e-mails, which:
Are defamatory, threatening, intimidatory or which could be classed as harassment.
Contain obscene, profane or abusive language or material;
Contain pornographic material (that is text, pictures, films, video clips of a sexually explicit
or arousing nature);
Contain offensive or derogatory images regarding sex, race, religion, colour, origin, age,
physical or mental disability, medical condition or sexual orientation;
Contain material which infringe third party’s rights (including intellectual property rights);
In our reasonable opinion may adversely affect the manner in which we carry out our
Involves downloading, altering, e-mailing and distributing copyrighted content unless certain
that the owner of such works has authorised its use by you
Constitutes or is capable of constituting a criminal offence or is otherwise unlawful or
inappropriate, either in the United Kingdom or in any state throughout the world.